Empathetic media is stern used to describe VR, augmented reality and 360-degree video.
it is often also referred to as immersive media. I’ve used both terms in class.
You’ll find there’s a good bit of material online about how VR etc. enables readers to “experience” stories instead of just reading or viewing them.
So the question is really about storytelling and how those media help journalists tell stories more effectively.
If there are any other clarifications you need let me know.